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Facilitating Personalized Customer Experiences, Addressing Customers’ Likes & Dislikes, Providing Smarter Support

Cultivating relationship with customers can be best done by understanding their profile, preferences and history. With all their data stored in a single platform, you can tailor your service to meet their needs.

Today’s hospitality industry needs to ensure a long-lasting, memorable experience more than ever before. We enable you to deliver superior service – innovatively, effectively, across channels and in real time.

Actionable analytics data

By tracking room and banquet halls occupancy, detecting patterns in guest behavior and tracking guest preferences, hoteliers can adjust pricing, create seasonal offers, cross-sell or up-sell services and take many more strategic decisions.

Communication & Automation

We equip you to handle interactions across all channels. We also enable your managers to make closer connections using Omni-Routing, Snap-ins and LiveAgent. We can automate many of your routine tasks such as sending emails, reminders and invites.

Third party Solutions

Though Salesforce would serve most of your needs, you might require a specialized tool to cater to your specific requirements such as restaurant management tool, property management systems, front desk software.

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