Digitizing product development and plant onboarding for Australia’s largest brick manufacturer
Once with Capgemini, Brickworks now relies on Cloud Chillies for Salesforce-trusting our agility and expertise over the giant
Brickworks Limited, founded in 1934, is Australia’s largest brickmaker with operations in the U.S. and NZ. It offers building products and services, backed by design studios and a modern digital stack including Salesforce and JD Edwards.
Replace paper-based product development processes with a digital workflow
Standardize new product onboarding for both manufactured and imported products
Enable plant-level imaging and approvals for products added to manufacturing lines
Streamline multi-stage approvals across product, pricing, plant, and lab teams
Integrate Salesforce with JD Edwards for inventory and pricing automation
Designed end-to-end product onboarding in
Salesforce with dynamic workflows and validation
logic.
Built role-based dashboards, approval flows, and
mass approval features for plant operations.
Integrated Oracle JDE with Salesforce using Dell
Boomi for post-approval sync.
Developed modules for complaints, CAPEX,
inventory, and quality grading.
Led CRM migrations from Oracle CX,
HubSpot, and Dynamics to Salesforce
during acquisitions.
Upgraded KLAY1.0 from a basic chatbot to a knowledge-enabled AI assistant using Salesforce Agentforce & Data Cloud-improving how users explore and engage with the website.
Limited to predefined chatbot workflows
No AI-driven FAQ or knowledge capability
Not connected to website content
High drop-offs due to poor navigation
Built AI assistant with real-time website knowledge retrieval
Integrated Agentforce + Data Cloud + CRM
Enabled:
A single AI assistant that works as a knowledge expert, navigation guide, and lead capture engine
Specialized teams for Finance & Nonprofits & other industries -no one-size-fits-all solutions.
Deep domain knowledge and implementation success across global financial enterprises and mission-driven NPOs.
From architecture to support certified pros aligned with your goals.
Smart automations and predictive insights — purpose-built for lending, donor journeys, grant tracking & more.
Proven track record with purpose-aligned tech for finance and social impact organizations.
Expert consultants across Salesforce Cloud, Snowflake & Other Technologies.
Enterprise-Grade Security — essential for regulated sectors and donor data protection.
Scale your team up/down with our dedicated or shared resource models.
