Digitizing product development and plant onboarding for Australia’s largest brick manufacturer
Once with Capgemini, Brickworks now relies on Cloud Chillies for Salesforce-trusting our agility and expertise over the giant
The countdown is on.
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Brickworks Limited, founded in 1934, is Australia’s largest brickmaker with operations in the U.S. and NZ. It offers building products and services, backed by design studios and a modern digital stack including Salesforce and JD Edwards.
Replace paper-based product development processes with a digital workflow
Standardize new product onboarding for both manufactured and imported products
Enable plant-level imaging and approvals for products added to manufacturing lines
Streamline multi-stage approvals across product, pricing, plant, and lab teams
Integrate Salesforce with JD Edwards for inventory and pricing automation
Designed end-to-end product onboarding in
Salesforce with dynamic workflows and validation
logic.
Built role-based dashboards, approval flows, and
mass approval features for plant operations.
Integrated Oracle JDE with Salesforce using Dell
Boomi for post-approval sync.
Developed modules for complaints, CAPEX,
inventory, and quality grading.
Led CRM migrations from Oracle CX,
HubSpot, and Dynamics to Salesforce
during acquisitions.
Upgraded KLAY1.0 from a basic chatbot to a knowledge-enabled AI assistant using Salesforce Agentforce & Data Cloud-improving how users explore and engage with the website.
Limited to predefined chatbot workflows
No AI-driven FAQ or knowledge capability
Not connected to website content
High drop-offs due to poor navigation
Built AI assistant with real-time website knowledge retrieval
Integrated Agentforce + Data Cloud + CRM
Enabled:
A single AI assistant that works as a knowledge expert, navigation guide, and lead capture engine
Specialized teams for Finance & Nonprofits & other industries -no one-size-fits-all solutions.
Deep domain knowledge and implementation success across global financial enterprises and mission-driven NPOs.
From architecture to support certified pros aligned with your goals.
Smart automations and predictive insights — purpose-built for lending, donor journeys, grant tracking & more.
Proven track record with purpose-aligned tech for finance and social impact organizations.
Expert consultants across Salesforce Cloud, Snowflake & Other Technologies.
Enterprise-Grade Security — essential for regulated sectors and donor data protection.
Scale your team up/down with our dedicated or shared resource models.
